Terms and Conditions
GENERAL CONDUCT
- All massages are for therapeutic purposes only.
- Immediate termination of the session will ensue if the customer engages in illicit or sexually suggestive remarks, sexual advances, drug use, excessive drinking and/or other inappropriate behavior.
- If the session is terminated due to the customer’s inappropriate behavior, the customer is responsible for payment in full and his/her credit charge will be processed.
CANCELLATION POLICY
- Full refunds will be issued for appointments that are cancelled with 24 hours advance notice.
- Sorry, but we are unable to provide refunds for appointments that are booked for the same day. However, if you contact ProMassageNow.com within 90 minutes of your original appointment time, you may reschedule the session for a later date.
FAILURE TO SHOW FOR AN APPOINTMENT
- If the client is not at the agreed upon location within 15 minutes of the appointment time, then the massage does not have to be performed. The massage therapist has the right to charge the client in FULL using the credit card on file with ProMassageNow.com.
- If the massage therapist does not show up at the agreed upon location within 15 minutes of the appointment time, the client has the right to refuse services (with full refund) or receive an additional 15 minutes massage time.
Please note: This does not apply to “On Demand” sessions.
PARKING
LMT’s will bring all equipment necessary to perform services and will need to have parking as close to the door as possible or easy access to unload their car. Please insure there will be ample parking. If you live in a condo or apartment building, please reserve a parking space or make arrangements in advance to insure expedient set up for your massage
I UNDERSTAND AND AGREE TO THE FOLLOWING:
- Massage is not a substitute for a medical examination or for treatment. I am responsible for seeking the advice of a physician, chiropractor or other qualified medical specialist for any mental and/or physical ailments. I will disclose to the licensed massage therapist all known medical conditions before the massage session. I will keep the provider(s) updated as to any changes in my medical profile. I understand that there will be no liability on the part of ProMassageNow.com or the individual massage therapist if I fail to disclose any new or updated medical issues.
- I am at least 18 years old and I am booking an appointment for myself or someone else who is at least 18 years old. As an adult, I understand my responsibilities as well as the risks as described in the terms and conditions.
- All appointments must be made directly through ProMassageNow.com either by phone or through the website. Please do not request personal business cards from the massage therapists.
- ProMassageNow.com is not responsible for any personal injury or property loss as a result of a massage therapy session. All of our massage therapists hold their own liability insurance and are responsible for their conduct and practice. In the event of a claim, please notify both the massage therapist and ProMassageNow.com.
All laws set forth by the Tennessee Massage Licensure Board are enforced. You can find this information at http://tennessee.gov/sos/rules/0870/0870-02.pdf
- ProMassageNow.com has the right to refuse service at any time without recourse. ProMassageNow.com also has the right to refuse to send massage therapists to areas of high crime or other situations deemed dangerous by the management.
- ProMassageNow.com has the right (but not the obligation) to delete or deactivate any account or terminate access to or use of the service (or any part thereof), immediately and without notice. ProMassageNow.com has the right to remove and discard any content within the service, for any reason. Further, I agree that ProMassageNow.com shall not be liable to me or any third-party for any termination of my access to the service.
ProMassageNow.com reserves the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately upon being posted on the ProMassageNow.com website. I understand that it is my responsibility to review the terms and to keep current on them. If I disagree with the terms, I am not obligated to use the service.
- ProMassageNow.com is not liable, under any circumstances, for direct, indirect, incidental, consequential, special or exemplary damages resulting from any use of the ProMassageNow.com website or service. This includes if the damages arise from the use or misuse of the ProMassageNow.com site or the service, from the inability to use the ProMassageNow.com site or the service, or the interruption, suspension, modification, alteration or termination of the site or service. Such limitation also applies with respect to damages incurred by products, services, information or advice received through, or advertised in connection with, the ProMassageNow.com website or the service or any links on the website. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
Furthermore, I agree to indemnify and hold ProMassageNow.com, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of content I submit, post or make available through the service, my use of the service, my violation of the Terms and Conditions, my breach of any of the representations and warranties herein, or my violation of any rights of another.
I agree to ALL of these terms and conditions, and I understand that they apply to all services performed by ProMassageNow.com
